How to Fix Touch ID Not Working Properly in the App Store?


We all know that Touch ID is pretty useful for authenticating purchases within apps by easily using your fingerprint rather than entering your account password. Nowadays, this fingerprint authentication process is more secure and safer form of the authentication, and it will also help users in making the process much faster.

However, the MacBook Air and MacBook Pro with Touch Bar officially support the Touch ID authorization of both App Store and iTunes purchases, setting it up can be a small and easy process. But sometimes, due to many reasons, Touch ID fails to work properly in the App Store for the authenticating purchases. So instead of displaying a prompt to use your fingerprint for authentication, then the App store might ask you to enter your account password.

If you are experiencing thus Touch ID not working issue, then you don’t need to worry about it, as here we will guide you how to fix this Touch ID not working for iTunes and App Purchases.

Steps to Fix Touch ID Not Working Properly in the App Store

To fix the issue related to Touch ID not working properly on App Store, you need to follow the below-given steps. But before continuing, remember that follow these steps in a given sequence to avoid errors. The steps are discussed below:

1.     Launch the Settings App on your iPhone or iPad.
2.     Go to the Touch ID & Passcode section.
3.     Here, it might be asked you to enter your passcode, if it is enabled.
4.     Next, turn off the toggle for iTunes & App Store.
5.     After that, restart your device. For this, hold down the lock button to switch it off. Repeat the same process to turn it on again.
6.     Again, navigate to the Touch ID & Passcode section in settings.
7.     Lastly, turn on the toggle for iTunes & App Store.

Note: Sometimes this Touch ID issue can be caused due to a hardware problem with the Touch ID. So once confirm that Touch ID is working as planned.

Mathew Anderson  is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Mathew has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.

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